How to Navigate and Use the Client Dashboard Print

🧭 How to Navigate and Use the Client Dashboard

The TK Internet Marketing Client Dashboard is your central hub for managing all of your services — hosting, domains, billing, and support — in one secure place. This guide walks you through each dashboard section and how to use it efficiently.

🏠 Step 1: Log In to Your Client Area

1. Visit https://clients.tkinternetmarketing.com/clientarea.php.

2. Enter your email address and password, then click Login.

3. Once logged in, you’ll land on your Client Dashboard.

💡 Bookmark this page for quick access or add it to your browser’s favorites bar.

📊 Step 2: Overview of the Dashboard

The dashboard provides a snapshot of your account and key actions you can take at a glance. You’ll see:

• Services Summary – Total active, pending, and suspended services.

• Domains Summary – Active domains and renewal status.

• Support Tickets – View open, answered, or closed requests.

• Invoices – Quick access to unpaid or recently paid invoices.

• Announcements – Updates about maintenance, new features, or promotions.

🧠 Think of your dashboard as your “homepage” inside the TK Internet Marketing system — every function starts here.

💼 Step 3: Managing Your Services

1. Click Services → My Services from the top navigation menu.

2. You’ll see a list of all hosting, maintenance, or SEO plans associated with your account.

3. Click a service to view details like:

   • Package name and renewal date

   • Quick links (Login to cPanel, Access Website, Manage SSL, etc.)

   • Usage statistics (disk space, bandwidth, etc.)

💡 Each service detail page includes a “Quick Actions” panel for frequently used tools.

🌐 Step 4: Managing Your Domains

1. Click Domains → My Domains.

2. From this screen, you can:

   • Enable or disable Auto-Renewal

   • Manage DNS Records

   • Update Contact Information

   • Transfer domains to or from TK Internet Marketing

3. Expiration and renewal dates are displayed clearly next to each domain.

💳 Step 5: Viewing and Paying Invoices

1. Go to Billing → My Invoices.

2. View unpaid, paid, or cancelled invoices.

3. Click an invoice to:

   • Pay securely with your saved card or new payment method

   • Download PDF copies for your records

   • Print receipts for bookkeeping

🧾 Reminder emails are sent automatically before each due date.

💬 Step 6: Submitting and Tracking Support Tickets

1. Click Support → Tickets.

2. Choose Open Ticket to submit a new request.

3. Select a department (e.g., Website Support, Billing, SEO).

4. Add a clear description and any attachments (like screenshots).

5. You can view the status of all active or closed tickets anytime.

⏱️ Each ticket is tracked in real time — you’ll receive email updates when replies are posted.

🧩 Step 7: Accessing Additional Tools

From the left-hand sidebar or quick links on the dashboard, you can also access:

• cPanel Login – Manage your files, databases, and email accounts.

• Webmail Access – Open your business email in the browser.

• Knowledgebase – Browse help articles like this one.

• Announcements – Read important updates or scheduled maintenance alerts.

🔒 Step 8: Managing Your Profile and Security

1. Click your name (top-right corner) → Edit Account Details.

2. From here you can:

   • Update your address, phone number, or company name

   • Change your password

   • Enable Two-Factor Authentication (2FA) for stronger security

💡 We highly recommend turning on 2FA for all administrator logins.

💬 Need Help?

If you’re new to the Client Dashboard or want a walkthrough of specific features, open a ticket under General Support in your Client Area or email support@tkinternetmarketing.com.
We’ll be happy to guide you through the tools that best fit your services.