Common WordPress Issues & Quick Fixes Print

⚙️ Common WordPress Issues & Quick Fixes

Most website problems can be solved with a few simple checks — especially if you’re using WordPress. Below are some of the most common issues our clients encounter, along with quick steps you can try before opening a support ticket.

🏠 Issue #1: The Homepage Looks “Broken” or Formatting Is Off

Possible causes:

• Cached version of the page

• Plugin conflict or theme update

• Browser caching

Quick fixes:

1. Clear your browser cache (Ctrl + F5 or Command + R).

2. Log in to WordPress and go to Settings → Permalinks, then click Save Changes (this refreshes internal links).

3. If you use a caching plugin like WP Rocket or LiteSpeed, clear the cache there too.

4. If the issue persists, disable your most recently installed or updated plugin and test again.

💡 If your homepage uses Elementor, open it in the editor and click Update to force a rebuild.

🔄 Issue #2: Plugin or Theme Update Causes an Error

Possible causes:

• Compatibility issue between plugins

• PHP version mismatch

• Outdated theme or plugin files

Quick fixes:

1. Log in via cPanel → File Manager → /wp-content/plugins/ and rename the plugin folder that caused the issue (e.g., contact-form-7 → contact-form-7-temp).

2. Log in again to your WordPress dashboard — the site should load normally.

3. Reactivate the plugin one by one to identify the conflict.

4. Once identified, open a support ticket so our team can patch or update the affected plugin safely.

🔐 Issue #3: Can’t Log In to WordPress Admin

Possible causes:

• Incorrect password or user permissions

• Plugin or security lockout

• Corrupt .htaccess or database error

Quick fixes:

1. Go to https://yourdomain.com/wp-login.php and click Lost your password?

2. If that fails, access phpMyAdmin via cPanel → select your WordPress database → open the wp_users table → reset your password manually (MD5 format).

3. If you use Wordfence or another security plugin, check your email for lockout alerts.

4. If all else fails, contact support@tkinternetmarketing.com for a secure reset.

🧱 Issue #4: “White Screen of Death” (Blank Page)

Possible causes:

• Memory limit exceeded

• Plugin/theme conflict

• Fatal PHP error

Quick fixes:

1. Log in to cPanel → File Manager → open wp-config.php.

2. Add this line before “That’s all, stop editing!”

   define('WP_MEMORY_LIMIT', '256M');
   

3. Save and refresh your site.

4. If the problem continues, disable your last installed plugin or theme folder to isolate the issue.

💡 We can increase your PHP memory and restore the site if you’re not comfortable editing configuration files.

🧩 Issue #5: Contact Forms Not Sending Emails

Possible causes:

• Mail delivery blocked or misconfigured SMTP

• Plugin conflict

• Incorrect “From” address

Quick fixes:

1. Install and configure an SMTP plugin like WP Mail SMTP or Post SMTP Mailer.

2. Verify the email “From” address matches your domain (e.g., info@yourdomain.com).

3. Send a test email — check your spam folder for delivery.

4. If messages still fail, open a support ticket — we’ll test mail logs and adjust server settings.

🧮 Issue #6: Website Running Slowly

Possible causes:

• Large image sizes

• Too many active plugins

• Outdated PHP version

• Missing caching layer

Quick fixes:

1. Optimize images using a plugin like Smush or ShortPixel.

2. Deactivate unused plugins and delete old themes.

3. Check that your site is using PHP 8.0 or higher (view in cPanel → PHP Selector).

4. Enable caching with LiteSpeed, WP Rocket, or Cloudflare.

5. If still slow, ask our team to review your hosting resources and recommend upgrades.

💬 Need Help?

If these fixes don’t resolve the problem, open a ticket at https://clients.tkinternetmarketing.com/clientarea.php under Website Support or email support@tkinternetmarketing.com.
Please include your site URL, a screenshot, and a short description of what you’ve tried — we’ll handle the rest.